Support

We read and reply to every message.

Common questions

My recording didn’t transcribe

Transcription needs a connection. If you were offline, the entry is saved and will transcribe automatically next time the app has internet. Your audio is never lost.

How do I cancel or change my plan?

In the app, open Settings → Manage subscription, or go to Google Play → Payments & subscriptions → Subscriptions. Cancelling keeps your plan until the end of the period you already paid for.

How do I lock the app?

Settings → App Lock. Set a PIN, and optionally enable face unlock / fingerprint. The journal locks when you leave the app (after a short grace period).

How do I delete my account?

See our account deletion page. You can do it from inside the app, or request it by email.

Privacy & terms

Read our Privacy Policy and Terms of Service.